What we've done

"Business Link Devon and Cornwall have been delighted with the professional HR support that Hardwick HR have provided to the organization over the past two years."
Bob Dow, Devon and Cornwall Business Link

Further examples of what our clients have said can be found at the bottom of this page.

These are a small selection of recent projects that Hardwick HR has undertaken:

Support:

Ongoing ad hoc advice, policies, contracts and training in HR issues for the line managers of an organisation providing social care to clients in their homes. This organisation also uses the skills of HHR to facilitate management meetings to ensure that all participants are able to concentrate on the business rather than the meeting administration.
The provision of advice, guidance and documentation to two small primary care organisations that merged, and ensuring that all the processes are within the legal boundaries, taking account of adequate consultation, maintaining staff morale and ensuring that TUPE takes place appropriately.
Facilitation for partners of a primary care organisation at away days to enable them to plan for the future in a structured way – including workforce planning.
Assisting an organisation with 170 staff to build up its HR department and provided strategic advice to the Senior Management team on HR issues. Hardwick HR was instrumental in reorganising the Staff Consultative Committee. Following significant input from our consultant, the organisation was successful in retaining its Investors in People status.
Project managing the National NHS initiative "Improving Working Lives" in a Primary Care Trust with 700 staff.

Contracts & Policies:

The development of a suite of policies and procedures for a manufacturing company in Devon, including the revision of their existing policies and contract of employment.
Writing and editing a large percentage of a good practice employment manual on behalf of a company delivering advice to small independent contractors across the South West.
The development of formal contracts, an induction handbook and appropriate policies for a restaurant that was opening a new branch and increasing its staffing by 500%.
The provision of policies, ongoing advice and an induction handbook for a fast growing SME, in Cornwall together with regular advice to the MD and Office Manager.
The provision of employment policies and ongoing audit, advice and guidance to ensure that all managers within a chain of bars across London follow good employment practice.
Audits for existing customers to ensure that as legislation changes their policies and practices reflect the changes.

Managing Employees:

The provision of documentation, advice and guidance to a number of small businesses who have had Employment Tribunal Applications made against them and needed to respond to the applications. In all cases the claimants did not reach the Tribunal for a hearing.
Advice to many SMEs in relation to long term sickness situations and managing staff back to work, individual grievances, disciplinary meetings and in some cases termination of employment.
Assisting SMEs that are merging or transferring ownership with the consultation and TUPE issues associated with such changes.
Assisting an educational establishment with a redundancy programme that included individual consultation meetings and redeployment.

Training/Facilitation:

The provision of Employment Law updates to GP practice managers.
The provision of seminars relating to attendance management to a range of line managers
Seminars on recruitment, selection and discrimination to a range of line managers
The provision of seminars on Human Resources Management to SME owner / managers.
Working in collaboration with other training providers in order to offer a highly participative and personal learning experience around interpersonal skills and people management.

What our clients say……………..

“As Human Resources lead for the organisation, I have been impressed and delighted by the proactive and professional support that Hardwick HR have provided across a range of programmes including policy development, training provision and employee relations assistance. Hardwick HR provides an important tool in the portfolio of service provision to our Trust Managers and staff, and I happily commend their services”
HR Director for an organisation with 600 employees

"An excellent, very professional service. Always my first and only first port of call for any HR or contract issues and HR training requirements."
GP Practice Manager in Devon

"Twenty Twenty have always found Hardwick HR to be a prompt and accurate company who are always available to assist us with any Human Resource issues. We would have no hesitation in recommending Hardwick HR services to other businesses."
Twenty Twenty, A Graphic Design Company in Cornwall

"Carolyn has helped us from the very beginning: starting with helping put together the Manager Contracts, initiating the interview, recruitment, and induction policies and developing an appraisal system that follows each member of staff from their first to last day at TER. Even now she reviews the HR programme through regular audits".
Operations Director - The Elbow Room

"As a busy Practice Manager I have found the help and advice from Carolyn Giles absolutely invaluable. She has helped me with advice and strategies on difficult HR issues which have given me added confidence to tackle these situations. I have also attended numerous training courses run by Carolyn which have always been very informative and interactive. I would have no hesitation in recommending any company large or small to use this very professional yet personal service".
GP Practice Manager in Devon

"It has been a privilege and a pleasure to work with Hardwick HR Ltd. It's the combination of professionalism and the personal approach that makes the difference. With Hardwick HR Ltd you know that the best interests of your business and your people are always at heart."
Optima Workplace Ltd, November 2005

"Hardwick HR Ltd worked with us in developing an Employment Resource Pack for GP Practices, Pharmacists and Ophthalmologists. Their expertise and adherence to a very tight timescale was of great benefit in what was a complex project".
Philip Waite, Regional Manager, South west, NHS Partners